DHS Launches Free Telehealth Service for COVID-19 Treatment
Increases access to life saving antiviral treatments
December 1, 2022
The Wisconsin Department of Health Services (DHS) announces a free telehealth service (https://www.dhs.wisconsin.gov/covid-19/telehealth.htm) to streamline access to COVID-19 treatment. COVID-19 antiviral treatments must be taken within five days of symptoms starting, even if symptoms are mild, making it essential to quickly access a clinician for a prescription. Anyone 18 and older who tests positive for COVID-19 can have a telehealth consultation with a health care clinician within 5-30 minutes. If eligible, a clinician will prescribe an oral antiviral pill that reduces the risk for severe symptoms, hospitalization, and death from COVID-19. The prescription can be filled at over 600 pharmacies in the state, which can be found at https://covid-19-therapeutics-locator-dhhs.hub.arcgis.com. Insurance is not required. Those without pharmacy access can have their medicine shipped overnight.
“Providing telehealth access supports our commitment to health equity,” said Secretary-designee Karen Timberlake. “Telehealth is a quick, easy, and free way for individuals who may not be able to travel to a clinic, or who may not have insurance or health care, to learn if antiviral pills to treat COVID-19 are an appropriate treatment for them. We believe this will be especially important in extending our ability to serve rural, elderly, and other underserved populations.”
The COVID-19 Treatment Telehealth service is available statewide, accessible through internet and telephone, and consultations are available in multiple languages. Consultations are available seven days a week, from 8:00 a.m. to 8:00 p.m. At-home COVID-19 tests or tests performed by a health care provider or at a community testing site are acceptable. The service is not for medical emergencies or for treatments other than COVID-19.
Learn more about COVID-19 treatments by visiting https://www.dhs.wisconsin.gov/covid-19/treatments.htm. For up-to-date information about Wisconsin’s COVID-19 response, visit the DHS COVID-19 webpage at https://www.dhs.wisconsin.gov/covid-19/index.htm. We encourage you to follow @DHSWI on Facebook, Twitter, or dhs.wi on Instagram for more information on COVID-19.