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Press Ganey has announced Monroe Clinic as a 2016 Guardian of Excellence Award® winner. The award recognizes top-performing health care organizations who have consistently achieved the 95 percentile or above for performance in patient experience, engagement or clinical quality performance. This recognition stems from data gathered in the Press Ganey surveys patients complete after their visits to Monroe Clinic.

“We value what our patients have to say. Their feedback help us evaluate how we communicate and deliver care,” said Paula Elmer, MSN, RN, NEA-BC, Monroe Clinic Vice President...