To get new books, DVDs and other materials, you need to place holds in advance (do it yourself online, or call (608) 527-2003 or email staff@ngpl.org for help). When you get the automatic notification that they’re ready, contact us to schedule your pickup. Sorry, we can’t take requests at the window, and you must have an appointment.

We’re focused on getting new items into your hands. With limited staff following strict rules for everyone’s health and safety, there are a few things we can’t do. We can’t accept returns. (Due dates are being extended automatically.) Also, we...