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It’s said that people join an organization because of its reputation, but they leave because of their manager. In today’s highly competitive market, one of the easiest ways to increase the productivity of underperformers and retain excellent employees is to ensure managers are providing an abundance of feedback.

Most managers are equipped to praise and recognize positive performance; they just need to do more of it. But addressing behavior and performance issues can be an intimidating process. Often the anxiety of finding the right words or handling the frequently emotional reactions...