State Settles with DIRECTV Over Billing and Cancellation Issues
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The Wisconsin Departments of Justice and Agriculture, Trade and Consumer Protection have reached a consent judgment with DIRECTV to resolve consumer complaints related to billing violations and inadequate cancellation disclosures. The settlement includes $292,500 in forfeitures and assessments and a $4.25 bill credit to eligible customers.
The judgment requires DIRECTV to make changes in its communications with customers. The company must provide written notice to customers of price increases in television offerings that are subject to an early termination fee. DIRECTV must also note the...
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